Terms of Service
Last updated: May 12, 2026
These Terms of Service (“Terms”) govern your access to and use of AI Video Genie (the “Service”), operated at www.aividgenie.com. By creating an account or using the Service you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. The Service
AI Video Genie is an AI-powered platform that generates short-form vertical video content from user-supplied prompts, scripts, or URLs. Outputs are produced using a combination of third-party large language models, text-to-speech engines, and image and video generation models.
2. Accounts
- You must provide accurate information when creating an account and keep it up to date.
- You are responsible for safeguarding your credentials and for all activity that occurs under your account.
- You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service.
3. Subscriptions, billing, and credits
- Paid plans are billed in advance on a recurring monthly basis through our billing processor, Chargebee, and our payment gateway. Billing terms presented at checkout are incorporated into these Terms.
- Each plan includes a monthly credit allowance. Credits are consumed when you generate a video. Unused credits do not roll over to the next billing period.
- You authorize us (and our billing processor) to charge your payment method automatically at the start of each renewal term until you cancel.
- Prices may change. We will give you at least 30 days’ notice before any price increase takes effect.
4. Cancellation and refunds
You may cancel at any time from your account settings or via the customer portal. Cancellation takes effect at the end of the current billing period. Refunds are governed by our Refund Policy.
5. Acceptable use
Your use of the Service is governed by our Acceptable Use Policy, which is incorporated by reference into these Terms. Notably, you may not use the Service to generate content that impersonates a real person without their consent, content that is unlawful, sexually explicit content involving minors, or content designed to deceive in elections or defraud third parties.
6. Your content and our outputs
- Your inputs.You retain ownership of the prompts, scripts, URLs, and other materials you submit to the Service (“Inputs”). You grant us a worldwide, non-exclusive, royalty-free license to process your Inputs solely to provide, maintain, and improve the Service.
- Generated outputs.Subject to your compliance with these Terms and your subscription remaining in good standing, we assign to you all rights, title, and interest we may have in the videos generated for your account (“Outputs”), to the extent assignable under applicable law. AI-generated content may not be copyrightable in every jurisdiction.
- Stock and third-party assets. Outputs may incorporate royalty-free stock footage (Pexels) or assets produced via third-party generative models. Such assets remain subject to the licenses of their respective providers.
7. Third-party services
The Service uses third-party providers including, without limitation, OpenAI, Anthropic, ElevenLabs, Flux/FAL, Pexels, Google Cloud, Amazon Web Services, Neon, Chargebee, and our payment gateway. By using the Service you authorize us to share the minimum information necessary with these providers to deliver the Service. See our Privacy Policy for details.
8. Service availability
We aim for high availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue any part of the Service at any time, with or without notice, for maintenance, security, legal, or business reasons.
9. Termination
We may suspend or terminate your account at any time for violation of these Terms, including the Acceptable Use Policy, or where required by law. On termination your right to use the Service ends; surviving provisions (intellectual property, disclaimers, limitations of liability, indemnity, and governing law) continue to apply.
10. Disclaimers
The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express, implied, statutory, or otherwise. We do not warrant that Outputs will be accurate, non-infringing, or fit for any particular purpose. You are solely responsible for reviewing Outputs before publication.
11. Limitation of liability
To the maximum extent permitted by law, in no event will AI Video Genie, its affiliates, or its suppliers be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues. Our aggregate liability arising out of or relating to the Service will not exceed the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, or (b) US$100.
12. Indemnification
You agree to indemnify and hold harmless AI Video Genie and its affiliates from any claim, demand, or damages arising out of your Inputs, your Outputs, your use of the Service, or your breach of these Terms.
13. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in Delaware, and you consent to the exclusive jurisdiction of those courts. Nothing in this section prevents either party from seeking injunctive relief in any court of competent jurisdiction.
14. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified by email or by an in-app banner at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.
15. Contact
Questions about these Terms? Email us at legal@aividgenie.com or visit our contact page.